Patient Care Coordinator

3 days ago


San Antonio, Texas, United States Springs Dental Care Full time
Dental Front Office Coordinator/Dental Assistant Job Description

We are seeking a highly organized and detail-oriented individual to join our front office team as a Dental Front Office Coordinator/Dental Assistant. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.

Estimated Salary: $48,000 per year

Responsibilities
  • Patient Interaction:
  1. Greets patients warmly and checks them in efficiently.
  2. Schedules appointments and confirms them in a timely manner.
  3. Responds to patient inquiries and addresses their concerns.
Administrative Duties:
  1. Maintains patient records and ensures they are accurate and up-to-date.
  2. Processes payments and manages billing.
  3. Ensures that all documentation is accurate and complete.
Office Coordination:
  1. Works collaboratively with the dental team to ensure seamless patient flow.
  2. Manages office supplies and maintains a clean and organized reception area.
Technology Usage:
  1. Utilizes dental practice management software to schedule appointments, process billing, and maintain patient records.
  2. Efficiently handles electronic filing and data entry tasks.
Requirements
  • Education: High school diploma or equivalent required; college degree preferred.
  • Experience: Previous experience in a dental front office setting or related field required.
Skills
  • Communication:
  1. Exceptional verbal and written communication skills.
  2. Ability to explain complex dental concepts in a clear and concise manner.
Customer Service:
  1. Strong customer service skills, with the ability to provide a high level of patient satisfaction.
  2. Professionally handle patient complaints and concerns.
Organization:
  1. Multitasking and prioritizing tasks efficiently.
  2. High attention to detail for handling records and scheduling.


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