Insurance Client Service Associate
1 week ago
The main objective of the Insurance Customer Service Representative role is to deliver exceptional support to members and prospective members of the BayPort Insurance, LLC segment of BayPort Credit Union.
Key Responsibilities:
- Assist Insurance Sales Agents with billing inquiries, claims processing, policy issuance follow-ups, and necessary documentation.
- Perform essential office administrative tasks and manage incoming calls.
- Address member inquiries and requests through both verbal and written communication.
- Support organizational goals and referral initiatives; provide quotes for new business when required.
- Foster and maintain member relationships by delivering high-quality service with a professional demeanor.
Essential Qualifications:
- High School diploma or equivalent.
- Prior experience in the insurance service sector.
- Acceptable credit history and successful completion of a criminal background check.
This job description is not an exhaustive list of the responsibilities, skills, working conditions, or essential functions of this position. Management reserves the right to modify, add, or remove essential functions as business needs dictate.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to conduct pre-employment substance abuse testing.
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