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Guest Services Team Member

1 week ago

Boston, Massachusetts, United States Live Nation Entertainment Full time
About the Opportunity

We are seeking a highly motivated and results-driven individual to join our team as a Concert Services Representative. In this role, you will be responsible for providing exceptional customer service to our guests and ensuring that all events run smoothly and efficiently.

As a Concert Services Representative, you will work closely with our venue staff and artists to provide top-notch service to our guests. You will be the first point of contact for many of our guests, so it is essential that you possess excellent communication skills and a warm and welcoming demeanor.

The ideal candidate will be able to multitask, think on their feet, and maintain a calm and composed demeanor in fast-paced environments. If you are a people person who enjoys working in a dynamic environment, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide exceptional customer service to all guests
  • Work closely with venue staff and artists to ensure seamless execution of events
  • Multitask and prioritize tasks in a fast-paced environment
  • Communicate effectively with guests, staff, and artists
  • Maintain a clean and safe environment for all guests

Requirements:

  • High school diploma or equivalent required
  • 1+ year of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Physical ability to stand for long periods and lift up to 25 pounds