Event Security and Guest Services Team Member

7 days ago


Boston, Massachusetts, United States Boston Red Sox and Fenway Sports Management Full time

About Our Team:

The Boston Red Sox and Fenway Sports Management are committed to creating a best-in-class experience for all guests entering Fenway Park.

Our team is dedicated to providing exceptional customer service, maintaining a safe and welcoming environment, and upholding the highest standards of integrity and professionalism.

Job Description:

  • Work collaboratively with event staff to ensure seamless event execution
  • Develop and implement effective security plans for game-day events
  • Maintain accurate records of incidents and near-miss events
  • Engage with guests, colleagues, and supervisors to promote positive relationships and foster a culture of inclusivity and respect

Requirements:

  • Bachelor's degree in a related field (e.g., hospitality, event management, law enforcement)
  • Minimum 2 years of experience in a security or event management role
  • Proven track record of delivering exceptional customer service
  • Ability to lift 50 pounds and stand for long periods of time


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