Member Experience Coordinator
3 days ago
The Educational Federal Credit Union is seeking a skilled Member Experience Coordinator to enhance the member experience through exceptional service and support.
About the Role:
- Coordinate member interactions to ensure seamless transactions and issue resolution.
- Develop strong relationships with members to understand their financial goals and needs.
- Make referrals for credit union services and promote financial education.
Key Responsibilities:
- Deploy daily to assigned branches to provide staffing assistance and support.
- Process various transactions, including cash and non-cash deposits, withdrawals, and loan payments.
- Assist members with account inquiries, resolve issues, and provide product recommendations.
- Promote financial education and literacy through workshops and community events.
Benefits:
- Competitive salary range: $50,000 - $65,000 per year.
- Excellent benefits package, including health, dental, and vision insurance.
- Retirement plan with matching contributions.
- Tuition reimbursement program.
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