IT Hardware Service Specialist

1 week ago


Phoenix, Arizona, United States Oracle Full time
Job Description

As a member of the Oracle Hardware Support Team, you will play a critical role in delivering exceptional support to our customers. Your focus will be on resolving technical issues related to Oracle hardware products, ensuring that our customers receive the highest level of service and support.

Key Responsibilities:

  • Analyze and resolve technical issues related to Oracle hardware products
  • Provide expert-level support to customers via phone, email, and online channels
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of Oracle hardware products and technologies
  • Stay up-to-date with industry trends and emerging technologies

Requirements:

  • Strong technical knowledge of Oracle hardware products and technologies
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced, dynamic environment
  • Strong analytical and troubleshooting skills
  • Experience with technical documentation and knowledge management

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and collaborative work environment
  • Access to cutting-edge technology and tools
  • A comprehensive training program

About Oracle

Oracle is a global leader in cloud solutions, committed to delivering innovative technology that helps our customers succeed. We're passionate about creating a workplace that's inclusive, diverse, and empowering. If you're a motivated and talented individual who shares our values, we encourage you to apply for this exciting opportunity.



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