Restaurant Operations Manager

6 days ago


Flagstaff, Arizona, United States Desert Taco LLC Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Desert Taco LLC. As an Assistant General Manager, you will play a key role in leading our restaurant team to achieve exceptional results in sales, customer satisfaction, and operational efficiency.

Key Responsibilities
  • Team Leadership
    • Recruit, hire, and retain high-performing team members who embody our company values and standards.
    • Develop and implement training programs to ensure all team members are equipped to deliver exceptional customer experiences.
    • Foster a positive and inclusive work environment that promotes teamwork, open communication, and continuous learning.
  • Operational Excellence
    • Ensure seamless execution of restaurant operations, including food preparation, customer service, and cash handling procedures.
    • Maintain high standards of cleanliness, safety, and quality in all aspects of restaurant operations.
    • Monitor and analyze sales data, customer feedback, and operational metrics to identify areas for improvement and implement data-driven solutions.
  • Customer Satisfaction
    • Develop and implement strategies to drive customer loyalty and retention, including personalized marketing campaigns and exceptional customer service.
    • Monitor and respond to customer feedback, concerns, and complaints in a timely and professional manner.
  • Financial Management
    • Manage restaurant budgets, including labor costs, inventory, and supplies, to ensure profitability and efficiency.
    • Develop and implement cost-saving initiatives to reduce waste and minimize expenses.
Requirements
  • 3+ years of experience in restaurant management or a related field.
  • Proven track record of success in leading high-performing teams and driving business results.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required; bachelor's degree preferred.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to be part of a successful and growing company.


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