Customer Service Associate
4 weeks ago
Job Summary
We are seeking a highly skilled Customer Service Associate to join our team at Apidel Technologies. As a key member of our Customer Operations team, you will be responsible for delivering exceptional customer service and creating solutions that meet the needs of our customers.
Key Responsibilities
- Provide timely and effective support to customers via phone, email, and other communication channels
- Resolve customer complaints and issues in a professional and courteous manner
- Collaborate with internal teams to identify and implement process improvements
- Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty
Requirements
- High school degree or equivalent required; associate's or bachelor's degree preferred
- Previous experience in a customer-facing role, preferably in the building materials industry
- Strong communication and problem-solving skills, with the ability to work in a fast-paced environment
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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