Lead Retail Customer Service Representative

1 month ago


Toledo, Ohio, United States FedEx Full time
FedEx Retail Customer Service Associate

We are seeking a highly skilled and customer-focused Retail Customer Service Associate to join our team at FedEx. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities:
  • Follow instructions from supervisors and assist other team members in performing store functions.
  • Assist in the training of store team members to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Demonstrate consultative behaviors in a retail environment to understand each customer's individualized needs and provide solutions that meet those needs.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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