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Audiology Support Specialist
2 months ago
Position Overview:
This Audiology Support Specialist role is situated within the Audiology Section of the Audiology & Speech Pathology Service at the Veterans Affairs Healthcare System.
Employment Type:
This is a full-time position requiring 40 hours of work per week.
Key Responsibilities:
The primary duties involve assisting in various clinical and patient care environments associated with the Audiology service. The specialist will play a vital role in supporting the clinical programs.
Direct Patient Care Duties:
The responsibilities may include, but are not limited to:
- Welcoming and guiding patients through the facility.
- Assessing patients' needs and directing them to an audiologist based on the complexity of their cases.
- Preparing patients for various audiological procedures, including vestibular and neurodiagnostic tests.
- Providing education and counseling to patients regarding hearing loss, protection, and hearing aids, either individually or in group settings.
- Conducting basic hearing tests without interpretation for hearing conservation purposes.
- Performing non-diagnostic otoscopy and cerumen management.
- Taking impressions for earmolds and troubleshooting hearing aids.
- Offering fundamental information about hearing aids to patients and their caregivers.
- Conducting listening checks and performing electroacoustic analysis of hearing devices.
- Assisting in the programming and pairing of hearing aids and accessories via Bluetooth technology.
- Training patients and staff on the use of personal hearing protection devices.
Administrative Duties:
Additional responsibilities may include:
- Managing office supplies and tracking inventory of loaner hearing aids.
- Handling electronic orders and verifying the arrival of components.
- Scheduling patient appointments and processing transactions related to hearing aids.
- Maintaining a clean and safe clinical environment, ensuring proper infection control and management of clinical supplies.
Work Schedule:
Days: 7:00 AM to 4:30 PM (Compressed Schedule)
Telework:
This position does not offer telework options.
Qualifications:
To be eligible for this position, candidates must meet the following requirements:
- U.S. Citizenship.
- Six months of relevant experience or completion of two academic years beyond high school in a related field.
- Certification by the Council for Accreditation in Occupational Hearing Conservation (CAOHC) is required for certain assignments.
- Proficiency in spoken and written English.
Physical Requirements:
Applicants must be able to meet the physical demands as outlined in the relevant directives.
Additional Information:
This position is part of the Excepted Service and does not confer competitive status. VA encourages individuals with disabilities to apply.
