Fitness Experience Coordinator

3 weeks ago


Fort Lauderdale, Florida, United States Retro Fitness Full time
Member Experience Associate

Retro Fitness is seeking a highly motivated and customer-focused Member Experience Associate to join our team. As a key member of our club staff, you will be responsible for delivering exceptional service and creating a welcoming atmosphere for our members.

Key Responsibilities:
  • Greet and check in members, ensuring a warm and inviting experience.
  • Resolve customer issues promptly and professionally, exceeding expectations whenever possible.
  • Sell memberships, retail, and merchandise, utilizing your excellent communication and sales skills.
  • Follow up with prospects to ensure a seamless onboarding process.
  • Maintain a safe and clean health club environment, adhering to company policies and procedures.
  • Open and close the facility as scheduled, ensuring a smooth transition.
Requirements:
  • Previous experience in sales, retail, or hospitality is highly desirable.
  • Active CPR/AED certification is preferred.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Able to work a variety of shifts, including mornings, evenings, and weekends.
Compensation:

$12.00 per hour

Retro Fitness offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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