Software Application Support Specialist

2 weeks ago


Cohoes, New York, United States Center for Disability Services Full time
Center for Disability Services - Application Specialist

The Center for Disability Services stands as a premier provider of essential programs and services for individuals with disabilities across upstate New York. We are in search of an Application Specialist to enhance our operational capabilities.

Key Responsibilities:
  • Deliver user and technical assistance for a range of software applications
  • Examine and resolve issues reported by users
  • Develop and sustain both technical and user documentation
  • Collaborate effectively with business users, IT teams, and software vendors
  • Support application testing and deployment efforts
  • Educate end-users on software features and functionalities
  • Identify potential modifications and improvements to applications
  • Lead projects of small to medium scale
  • Engage in various Center projects and committees
Qualifications:
  • Associate's Degree in Computer Science or a related discipline; Bachelor's degree is preferred
  • A minimum of 2 years of experience in Application Support
  • Familiarity with Electronic Medical Record Systems is advantageous
  • Basic understanding of SQL, database architecture, server setup, report generation, and data analysis

This position is dedicated to fostering an inclusive work environment and upholding equal opportunity employment principles.



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