Insurance Customer Service Representative

4 weeks ago


Pasadena, California, United States ARC LIGHT INSURANCE SERVICES INC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Administrative Assistant to join our team at ARC LIGHT INSURANCE SERVICES INC. The ideal candidate will possess excellent customer service skills, strong communication abilities, and a keen eye for detail.

Key Responsibilities
  • Provide exceptional customer service to existing clients, responding to inquiries, and resolving issues in a timely and professional manner.
  • Assist with the submission of insurance applications to carriers, filing client documents, and contacting clients as needed.
  • Collaborate with team members to ensure seamless communication and coordination of tasks.
  • Develop and maintain accurate records of customer interactions and transactions.
  • Participate in ongoing training and professional development to enhance skills and knowledge in the insurance industry.
Requirements
  • Strong customer service skills and a friendly demeanor.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and proficiency in agency management systems.
  • High school diploma or equivalent required; insurance license a plus.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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