Child Care Eligibility Specialist
3 days ago
Crystal Stairs, Inc. is a leading provider of child care services, research, and advocacy. We are committed to building a diverse and fully vaccinated workforce and culture. As part of this commitment, we do not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status in any of our activities or operations.
Job Summary:The Family Services (Eligibility) Specialist will determine eligibility and assist parents eligible under the California subsidized child care programs gain access to child care programs and services. This role requires strong communication and problem-solving skills, as well as the ability to work with diverse and underserved populations.
Key Responsibilities:- Determine eligibility and process enrollment for families under the California subsidized child care programs
- Conduct appointments to assess family eligibility and collect documents
- Schedule and conduct timely interviews to facilitate family enrollment or continuation of services
- Effectively manage client activities and changes for a caseload of approximately 175+ clients
- Provide customer service to families, providers, and internal customers
- Perform other duties as assigned
- Bachelor of Science/Arts degree from an accredited university or equivalent
- Experience working with families receiving subsidized childcare or other social support services
- Knowledge and competency with using County Welfare Department applications and other database applications
- Ability to analyze and problem solve, as well as accuracy and an ability to produce in a timely manner
- Ability to work with diverse and underserved populations
- Medical, dental, and vision insurance
- 401k matching options
- Flex spending
- Pre-paid legal services
- Sick and vacation time
- Paid holidays and winter break
- Opportunity for growth and development
Crystal Stairs, Inc. is an equal opportunity employer and welcomes applications from qualified candidates with arrest or conviction records. We are committed to building a fully vaccinated, diverse workforce and culture.
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