Teller - Part Time Santa Fe

1 day ago


Santa Fe, New Mexico, United States WELLS FARGO BANK Full time
About this Role

We are seeking a highly skilled and customer-focused individual to join our Consumer, Small & Business Banking division as a Teller. As a key member of our National Branch Network, you will play a vital role in providing exceptional financial services to our customers.

Key Responsibilities
  • Customer Engagement: Support customer transactions, share digital solutions, and make introductions to bankers to enhance customer experience.
  • Operational Activities: Complete tasks efficiently, minimize risks, and adhere to established policies and procedures.
  • Customer Support: Perform routine tasks, provide product knowledge, and interact with customers to build relationships and meet their financial needs.
  • Team Collaboration: Work with colleagues to achieve customer satisfaction and meet business objectives.
  • Problem-Solving: Escalate questions and issues to more experienced roles and exercise judgment within defined policies and procedures.
Requirements
  • Customer Service Experience: 6+ months of interacting with customers, or equivalent experience through training, military experience, education, or a combination thereof.
Preferred Qualifications
  • Customer Service Focus: Experience handling complex transactions, educating customers on technology, and sharing the value of mobile banking options.
  • Teamwork: Ability to work collaboratively with others to meet customer needs.
  • Cash Handling: Experience handling cash and adhering to policies and procedures.
  • Problem-Solving: Ability to identify potential issues, take action to prevent loss, and exercise judgment within defined policies and procedures.
Job Expectations
  • Flexibility: Ability to work weekends and holidays as needed or scheduled.
  • Eligibility: This position is not eligible for Visa sponsorship.


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