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Direct Market Manager
2 months ago
ThinkTank LLC is seeking a results-driven Direct Market Manager to spearhead our expansion efforts in the Omaha market. As a key member of our team, you will be responsible for driving sales growth, managing inventory, and leading a team of enrollment specialists to deliver exceptional customer experiences.
Key Responsibilities:- Sales and Marketing Strategy: Develop and execute a comprehensive sales and marketing plan to enroll new customers in Lifeline and ACP services, exceeding sales targets.
- Team Leadership and Management: Lead and manage a team of enrollment specialists, providing coaching, training, and performance feedback to ensure high levels of productivity and customer satisfaction.
- Inventory Management and Optimization: Oversee the efficient management of inventory, ensuring that enrollment specialists have the necessary resources to deliver exceptional customer experiences.
- Recruitment and Talent Development: Recruit, attract, and onboard qualified candidates for enrollment specialist positions, providing comprehensive training and development opportunities to ensure their success.
- Compliance and Quality Assurance: Ensure strict adherence to FCC and USAC regulations, maintaining operational integrity and delivering high-quality customer experiences.
- Performance Management and Reporting: Evaluate and enhance the performance of enrollment specialists, providing regular feedback and coaching to drive continuous improvement.
- A self-motivated and entrepreneurial individual with a passion for driving sales growth and leading high-performing teams.
- Strong understanding of the Omaha market and ability to develop effective sales and marketing strategies.
- Proven leadership and management skills, with experience in managing and developing high-performing teams.
- Excellent communication, analytical, and problem-solving skills, with the ability to work in a fast-paced environment.
- Experience in sales, marketing, or management roles, preferably in the telecommunications industry.
- Strong leadership and management skills, with experience in developing and executing sales and marketing strategies.
- Excellent communication, analytical, and problem-solving skills, with the ability to work in a fast-paced environment.
- Bachelor's degree in Business, Marketing, or a related field (preferred).
- Competitive compensation package with performance incentives.
- Leadership role in a dynamic and growing company.
- Comprehensive training and professional development opportunities.
- Career growth prospects within ThinkTank LLC.