Market Leadership Position

4 weeks ago


Omaha, Nebraska, United States Follett Full time
Job Overview

Follett is seeking a highly skilled and experienced Market Leader to join our team. As a Market Leader, you will be responsible for leading and inspiring store leaders and teams within a specific geographic market to deliver operational excellence in sales growth, talent development, campus relations, and customer service.

Key Responsibilities:

  • Lead ongoing in-person and virtual store visits within an assigned market.
  • Regularly review market/store financial reporting and initiate plans and actions to drive future results.
  • Partner with store leaders to plan and implement effective sales events such as Back to School, Gameday, Homecoming, etc.
  • Champion effective execution of standard operational procedures, programs, and initiatives.
  • Demonstrate a strong understanding of store presentation standards; lead and coach teams to consistently deliver best-in-class merchandising execution.
  • Contribute to regularly scheduled assortment/product planning meetings with store leaders and One Team Center partners.
  • Collaborate with store leaders to ensure store schedules support customer service standards and maximize selling opportunities; ensure compliance with labor hour budgets.
  • Successfully partner with ACCESS leaders to drive new ACCESS business and effectively support and grow existing business.
  • Responsible for leading in-store course materials activities across the market in collaboration with course materials leadership.
  • Ensure that all operational back-office functions are completed in accordance with company directives, policies, and procedures, including:
  • Preparation and follow-up on Accounts Receivables, Account Invoices, Chargebacks, and coordination of Stock Shipments.
  • Responsible for meeting annual shrink budget.

Requirements:

  • Bachelor's Degree or equivalent
  • 5-7 years of Multi-Unit Store Experience
  • Results and Sales Driven
  • Experience with full-cycle talent management
  • Passionate about Customer Service
  • Foster strong relationships with campus relations
  • Travel Requirements greater than 50%
  • General Computer Skills

Benefits:

  • Medical, Dental, & Vision
  • Voluntary Insurance plans
  • 401k + 100% company match (up to 4%)
  • 80 hours vacation + sick days
  • 10 paid company holidays
  • Quarterly Bonus Plan

Follett is an Equal Opportunity Employer and welcomes candidates from diverse backgrounds. We are committed to creating a workplace that is inclusive and respectful of all employees.



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