Client Experience Coordinator
6 days ago
The Client Service Coordinator is an integral part of our hospital team, responsible for ensuring a seamless client experience from initial contact to departure. This role requires a unique blend of administrative skills, attention to detail, and a passion for animal care.
Duties and Responsibilities- Act as the first point of contact for clients, responding to inquiries, and resolving issues promptly.
- Manage client paperwork, including documentation, payments, and insurance claims.
- Streamline workflow to maximize veterinary team productivity and efficiency.
- Collaborate with veterinarians to ensure timely and effective communication with clients.
- Stay up-to-date on hospital policies, procedures, and protocols to provide expert advice to clients.
Candidates for this role should possess excellent communication skills, a keen eye for detail, and the ability to work well under pressure. A genuine passion for animal care and a commitment to delivering exceptional customer service are essential for success in this position.
Compensation and BenefitsBanfield Pet Hospital offers a competitive salary range of $40,000 - $60,000 per year, based on location and experience. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as opportunities for career growth and professional development.
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