Customer Experience Specialist

19 hours ago


Minneapolis, Minnesota, United States Punch Bowl Social Full time
Job Overview

Punch Bowl Social is seeking a highly skilled Customer Experience Specialist to join our team. This role involves ensuring the safety and satisfaction of our guests.

Key Responsibilities:
  • Monitor guest consumption levels to maintain a safe environment.
  • Provide exceptional customer service by greeting guests, answering questions, and making recommendations.
  • Perform various security functions related to alcohol service or refusal to serve.
  • Maintain communication with the door host, bartenders, and management team.
  • Support Team Members with cleanliness and side work assignments.

Requirements:
Must be 21 years old or older.

About Punch Bowl Social:
We celebrate diversity and are an Equal Opportunity Employer. Competitive wages, flexible working hours, and growth opportunities await the successful candidate. The estimated salary for this position is $45,000 - $55,000 per year.

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