Customer Experience Associate

3 weeks ago


Minneapolis, Minnesota, United States Everidge Full time
Job Overview

The Customer Experience Associate will play a crucial role in delivering exceptional customer service across all customer needs for assigned customers. This involves working closely with Regional Sales Managers, Customer Experience teams, and Product Design & Quote staff to ensure timely and accurate delivery of customer interactions.

Main Responsibilities
  • Lead projects for designated customers across CE and PDQ for the timely and accurate delivery of all customer interactions, including quotes, drawings, and finished products.
  • Ensure effective, accurate, and timely communication across region/segment team members.
  • Track and document customer knowledge, ensuring that material new insights are shared with broader teams.
  • Provide Quality Control checks for quotes and drawings relative to CE Associate customer knowledge.
  • Fulfill key CE responsibilities in the documented Quote to Delivery process for designated customers, including lead vetting, quote/revisions coordination, quote follow-up, and reworks coordination.
Key Skills and Qualifications
  • 1 year of customer service experience.
  • Proven problem-solving capabilities in a technical environment.
  • Computer proficiency with Microsoft Office.
  • Exceptional customer service and communication skills (verbal and written).
  • Ability to work independently and as a strong team player with a can-do attitude.
  • Proven skills in time management and multi-tasking responsibilities.

Salary: $45,000 - $60,000 per annum, depending on location and experience. Benefits include opportunities for professional growth, a dynamic work environment, and a competitive compensation package.



  • Minneapolis, Minnesota, United States Wingstop Full time

    Are you passionate about delivering exceptional customer service? We're looking for a Customer Experience Associate to join our team at Wingstop! As a key member of our front-of-house staff, you'll be responsible for ensuring every guest has an unforgettable experience. Your primary goal will be to provide World Class service by acting as the face and voice...


  • Minneapolis, Minnesota, United States Anthropologie Full time

    **Job Summary**A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer, supports a selling environment in all areas of the sales floor, and provides a frictionless customer experience by utilizing technology to transact in the moment.The ideal candidate will have experience in customer service, be a...


  • Minneapolis, Minnesota, United States Crate&Barrel Full time

    Crate and Barrel is a leading home furnishings retailer with a commitment to delivering exceptional customer experiences. As a Sales Associate, you'll be at the heart of our customers' experience, providing outstanding service, and driving sales growth.We're looking for a driven professional with an inclusive mindset to join our team. If you're passionate...


  • Minneapolis, Minnesota, United States Carter'sOshKosh Full time

    Carter's is a dynamic and inclusive company that values its employees' growth and development. As a Sales Associate, you will have the opportunity to work with a diverse team and contribute to the company's mission to provide high-quality products and exceptional customer service.Job Responsibilities:Provide excellent customer service by welcoming customers...


  • Minneapolis, Minnesota, United States Emser Tile Full time

    We are seeking a highly skilled and experienced Retail Customer Experience Associate to join our team at Emser Tile. The successful candidate will have a minimum of 2 years of experience in a similar role, with expertise in customer service, sales, and operations support.This position offers a competitive salary of $48,000 - $65,000 per year, depending on...

  • Store Associate

    6 days ago


    Minneapolis, Minnesota, United States Holiday Companies Full time

    About Us: Holiday Stationstores is a leading retailer in the convenience store industry, offering a wide range of products and services to its customers. Our goal is to provide exceptional customer service and create a welcoming shopping experience for our customers.">Job Description: As a Sales Associate, you will play a key role in achieving this goal by...

  • Store Associate

    7 days ago


    Minneapolis, Minnesota, United States Carter'sOshKosh Full time

    About the Role:">This Sales Associate position is ideal for individuals who enjoy working with people, are enthusiastic about delivering exceptional customer service, and are motivated to grow and develop their skills.">Your Key Responsibilities:">Welcome customers with a warm greeting and provide assistance with product styles, features, and...


  • Minneapolis, Minnesota, United States Hand & Stone - Plymouth & Maple Grove Full time

    About UsWe are Hand & Stone, a leading provider of massage and skin services dedicated to enhancing our clients' personal health goals. Our commitment to excellence and customer satisfaction has earned us a reputation as one of the top spas in the industry.Our Mission:To provide exceptional service and promote a culture of wellness, allowing our clients to...


  • Minneapolis, Minnesota, United States Savers | Value Village Full time

    About Savers | Value VillageWe're a leader in the thrift industry, operating under the brands Savers (US), 2nd Ave (US), Value Village (US and Canada), Unique (US), Village des Valeurs (Quebec), and Savers Australia. Our aggressive store expansion plans create opportunities for growth and development within our organization.As a Retail Store Associate,...


  • Minneapolis, Minnesota, United States Carter'sOshKosh Full time

    About Our CompanyCarters, Inc. has been a leader in the baby and kids' clothing industry for decades.We offer a wide range of products, including apparel, accessories, and home goods.We are dedicated to providing our customers with the best possible shopping experience.

  • Sales Associate

    2 weeks ago


    Minneapolis, Minnesota, United States Bath and Body Works Full time

    Company OverviewBath & Body Works is a retail leader in the personal care industry, dedicated to providing exceptional customer experiences and delivering high-quality products. Our commitment to diversity, equity, and inclusion drives our recruitment and retention efforts, ensuring a diverse workforce that reflects the communities we serve.Estimated Salary...


  • Minneapolis, Minnesota, United States Anthropologie Full time

    About Our TeamWe are a dynamic and fashion-forward retailer dedicated to providing an exceptional shopping experience for our customers.We are seeking a highly motivated Sales Associate to join our team, who possesses excellent customer service skills, a passion for fashion, and a keen eye for detail.Key ResponsibilitiesProvide exceptional customer service...


  • Minneapolis, Minnesota, United States Urban Outfitters Full time

    About Our TeamAs a Sales Associate at Urban Outfitters, you will be part of a dynamic team dedicated to delivering exceptional customer experiences. We are seeking a motivated and enthusiastic individual to join our crew!Responsibilities:Engage with customers to understand their needs and preferences.


  • Minneapolis, Minnesota, United States Zales Full time

    About the Role: We are seeking a Customer Experience Specialist to join our team at Zales in Bloomington, MN. As a Sales Associate/Jewelry Consultant, you will be responsible for providing exceptional customer service and sales experience.Key Responsibilities:Engage with customers to understand their needs and preferences.Presentation of merchandise and...


  • Minneapolis, Minnesota, United States HCLTech Full time

    About the RoleWe are looking for a Customer Experience Director to lead our customer-facing teams and drive business growth through exceptional service delivery. This is a full-time, onsite position with a salary range of $120,000 - $145,000 per year.Key Responsibilities:Develop and execute a service strategy that delivers outstanding client experiences and...


  • Minneapolis, Minnesota, United States Old Navy Full time

    About Old NavyWe're looking for a Customer Experience Expert to join our team! As a Sales Associate, you'll be responsible for creating an unforgettable shopping experience for our customers. You'll work closely with your colleagues to deliver exceptional customer service and drive sales.About the JobProvide personalized styling advice and recommendations to...


  • Minneapolis, Minnesota, United States Walmart Full time

    Job OverviewAt Walmart, we are seeking a skilled and customer-focused Front End Service Team Associate to join our team. This role plays a vital part in ensuring exceptional customer experiences across all touchpoints.The successful candidate will be responsible for processing returns/refunds, handling financial transactions, and assisting customers with...


  • Minneapolis, Minnesota, United States Crate&Barrel Full time

    **About Us**Crate & Barrel is a leading home furnishings retailer dedicated to delivering high-quality products that inspire purpose-filled living. Our team of over 8,000 associates across 130 store and distribution locations in the U.S. and Canada work together to drive results and innovate. We're passionate about our customers and committed to providing an...


  • Minneapolis, Minnesota, United States EssilorLuxottica Full time

    Job DescriptionThe Sales Associate is responsible for creating an outstanding optical experience for our guests by bringing together their knowledge, experiences and personality together with the guests needs and our high quality fashion brands. Key responsibilities include:Cultivating existing customer relationships and building new ones.Utilizing optical...


  • Minneapolis, Minnesota, United States Purple Inc Full time

    Job SummaryThe Sales Associate is responsible for driving sales by assisting customers with their buying experience.Must be a go-getter with an aptitude for persuasive communication and a drive to succeed.You'll interface with customers, contribute to the overall success and profitability of the store, and provide excellent customer service.Key...