Guest Service Associate- Flex Position

4 weeks ago


Rock Glen, United States Geisinger Health System Full time
Job Title: Guest Service Associate- Flex Position
Job Summary: We are seeking a Guest Service Associate- Flex Position to provide exceptional customer service to patients, visitors, and guests entering our facilities. This role is responsible for creating a welcoming environment, providing information, and ensuring a smooth experience for all individuals.

Key Responsibilities:
  • Welcome patients, visitors, and guests to our facilities and provide a positive first impression.
  • Ensure screening and visitation policies are followed for patients, guests, and vendors.
  • Assist patients with Valet Parking and Shuttle services, and escort or transport patients in wheelchairs to priority locations.
  • Provide information, directions, and assistance to patients, visitors, guests, vendors, and employees.
  • Maintain wheelchair availability in assigned locations and check equipment for defects.
  • Interact with patients, visitors, guests, and vendors in a courteous and professional manner.
  • Collaborate with Environmental Services and Facilities as needed.

Requirements:
  • High School Diploma or Equivalent (Preferred)
  • Minimum of 1 year-Related work experience (Preferred)

About Us: Geisinger Health System is committed to providing exceptional patient care and a positive experience for all individuals. We value kindness, excellence, learning, innovation, and safety, and we strive to create a diverse and inclusive work environment. We offer competitive benefits, including healthcare benefits for full-time and part-time positions, and a collaborative and collegial work atmosphere.

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