IT Support Technician
2 months ago
Position Overview:
Contract Type: 1099 Independent Contractor
Contract Duration: 90 days
Work Schedule: 2 days per week
This role involves overseeing IT operations across multiple locations, specifically for a chain of retail stores. The technician will be responsible for monitoring and managing approximately 50 locations, rotating between 2-3 stores each day.
Initially, the technician will work 2 days a week, with the possibility of reducing to 1 day per week as needed.
Key Responsibilities:
- Non-technical oversight of IT equipment
- Monitor and assess the functionality of Epson printers, ELO devices, and Zebra computers
- Address basic user inquiries and troubleshoot minor issues, such as paper jams
- Collaborate with the IT Helpdesk to escalate issues and open support tickets as necessary
Essential Skills:
- Basic IT knowledge
- Ability to oversee operations effectively
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