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Administrative Support Specialist

2 months ago

Decatur, Illinois, United States RP Lumber Full time
Job Overview

The Company is seeking a dedicated office professional to deliver financial, administrative, and clerical support within a retail lumber and building materials environment. This role involves not only general bookkeeping and office tasks but also engaging with customers and contractors both face-to-face and through electronic communication channels in a courteous and efficient manner.

Key Responsibilities:

  • Verify, reconcile, and document business transactions, including cash, checks, and credit card payments, utilizing calculators or computer systems.
  • Prepare and enter various data into relevant forms, documents, spreadsheets, and the point-of-sale and accounting software, following established company procedures.
  • Conduct cash register reconciliations and balancing in accordance with company policies.
  • Perform a range of administrative duties such as data entry, answering phone calls, generating reports, and maintaining records as per company guidelines.
  • Address customer inquiries regarding product selection, order placements, pricing requests, delivery scheduling, and follow-ups as needed.
  • Input customer orders, pricing details, and other relevant information into the point-of-sale system, ensuring the accuracy of invoices and sales documentation.
  • Investigate credits, returns, and overdue payments as required.
  • Assist customers with special order products by utilizing product information from supplier catalogs.
  • Collaborate with the credit department to gather customer credit information and assist in the collection of overdue accounts.
  • Maintain inventory, product displays, and pricing labels in accordance with merchandising standards by stocking, organizing, and cleaning the showroom area.
  • Carry out additional tasks and responsibilities as assigned by the Store Manager.

Required Skills:

  • Proficient math skills with a foundational understanding of basic bookkeeping principles (Accounts Payable, Accounts Receivable, Payroll, etc.).
  • Strong computer proficiency, particularly with Microsoft Office applications (Word & Excel) is preferred.
  • Ability to learn and effectively use third-party software applications at an intermediate level.
  • Exceptional customer service skills and the ability to work collaboratively in a team-oriented environment.

Qualifications:

  • High school diploma or equivalent (GED).
  • One year of relevant work experience is preferred.
  • Highly organized with a keen attention to detail.
  • Ability to multitask effectively in a fast-paced environment while collaborating with multiple team members.
  • Willingness to work a flexible schedule, including weekends and holidays.
  • Successful candidates will undergo pre-employment drug testing, background checks, and driving history evaluations in compliance with applicable laws.

Benefits for Full-Time Employees:

  • Competitive salary based on experience.
  • Health, Dental, Vision, Term-Life, and Disability Insurance.
  • Profit Sharing and 401(K) Plan.
  • Paid Time Off and Holidays.
  • Employee Merchandise Discounts.

We appreciate your interest in this position and the time you have invested in applying. Please note that this job description is not intended to encompass all activities, duties, or responsibilities required of the employee.

R.P. Lumber Co., Inc. is committed to providing equal employment opportunities to all qualified applicants and employees without regard to age, race, color, national origin, sex, religion, disability, citizenship status, service member status, genetic information, or any other category protected by federal or state law.