Technical Support Expert

2 days ago


Waukesha, Wisconsin, United States HCLTech Full time

HCLTech is seeking a Technical Support Expert to join our team. This role involves providing technical support for various hardware and software systems.

Salary: $65,000 - $85,000 per annum

Job Description

The successful candidate will have experience with the deployment, repair, and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners.

They will also have experience with the deployment, repair, and maintenance of software such as the Microsoft Office Suite and Windows operating systems.

Required Skills and Qualifications
  • Associate degree in relevant field with 4+ years technical support experience or 6+ years of technical support experience in lieu of a degree.
  • Familiarity with general networking and customer/server concepts.
  • Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focused environment.
Benefits

The company offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

The successful candidate will be able to lift 40 lbs, work in an environment of varying temperatures, navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation.



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