Customer Service Representative

3 weeks ago


Peosta, Iowa, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Receptionist to join our team at Trinity Health. As a key member of our front office staff, you will be responsible for providing exceptional customer service and administrative support to our patients and visitors.

Key Responsibilities:
  • Front Desk Operations: Manage the front desk area, ensuring a clean and organized environment that reflects positively on Trinity Health.
  • Customer Service: Provide warm and welcoming service to patients, families, and visitors, responding to their inquiries and concerns in a timely and professional manner.
  • Administrative Support: Assist with various administrative tasks, including data entry, filing, and other duties as assigned.
  • Communication: Serve as a liaison between patients, families, and healthcare teams, ensuring effective communication and coordination of care.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in a customer-facing role or administrative setting preferred.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
What We Offer:

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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