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Assistant Store Manager

1 month ago

Roseville, California, United States Abercrombie and Fitch Co. Full time
About Abercrombie & Fitch Co.

Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. Our iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend.

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. This role is responsible for driving sales results by analyzing the business and providing best-in-class customer service. The Assistant Manager oversees daily store operations, including opening and closing routines, and drives efficiency in all store processes.

Key Responsibilities:
  • Customer Experience: Provide exceptional customer service and ensure a positive shopping experience.
  • Drives Sales: Analyze sales data and implement strategies to drive sales growth.
  • OMNI Channel Fulfillment: Ensure seamless fulfillment across all channels, including in-store, online, and mobile.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and supervise sales floor activities.
  • Store & Stockroom Operations: Oversee daily store operations, including opening and closing routines, and ensure efficient stockroom management.
  • Staffing, Scheduling, and Payroll Management: Manage staffing levels, create schedules, and process payroll.
  • Training and Development: Provide training and development opportunities for store associates.
  • Communication: Communicate effectively with store associates, management, and corporate teams.
  • Asset Protection: Maintain a secure store environment and prevent loss.
Qualifications:
  • Bachelor's degree or one year of supervisory experience in a customer-facing role.
  • Strong problem-solving skills.
  • Inclusion & Diversity Awareness.
  • Ability to work in a fast-paced and challenging environment.
  • Team building skills.
  • Self-starter.
  • Strong interpersonal and communication skills.
  • Drive to achieve results.
  • Adaptability / Flexibility.
  • Multi-Tasking.
  • Fashion Interest & Knowledge.
What We Offer:
  • Quarterly Incentive Bonus Program.
  • Paid Time Off.
  • Paid Volunteer Day per Year.
  • Merchandise Discount.
  • Medical, Dental, and Vision Insurance Available.
  • Life and Disability Insurance.
  • Associate Assistance Program.
  • Paid Parental and Adoption Leave.
  • 401(K) Savings Plan with Company Match.
  • Training and Development.
  • Opportunities for Career Advancement.