Operations Manager
1 month ago
Job Title: Part-Time Operations Manager
Job Summary:
The Part-Time Operations Manager is a key member of our retail team, responsible for ensuring the smooth operation of our store. This role involves overseeing various operational tasks, managing promotions, and providing excellent customer service.
Key Responsibilities:
- Manage daily operations, including opening and closing procedures, inventory management, and visual merchandising.
- Oversee promotions, including setting up displays, educating teammates, and ensuring signage is displayed correctly.
- Monitor and maintain accurate layaway procedures, answer phone lines, and resolve customer inquiries.
- Lead onboarding and selection activities, including monitoring hiring dashboards and completing onboarding with new teammates.
- Conduct inventory reviews, including year-end inventory, and develop knowledge of Point of Sale (POS) software.
- Understand and execute all exchange and return procedures, and maintain a high level of customer service.
- Report discrepancies through Inventory Manager and maintain all shipment-related paperwork.
- Monitor and recognize security risks and thefts, and know how to prevent or handle these situations.
- Make shipping labels, sort packages, and send in recalls and Return to Vendors (RTVs) on a weekly basis.
- Complete special orders, handle maintenance issues, and communicate policy violations to management.
- Provide feedback to management regarding merchandise handling concerns and understand and apply Buckle's Code of Ethics and policies.
Requirements:
- High school diploma or equivalent, or one to three months related retail experience and/or training.
- Must be 18 years of age or older.
- Ability to lift and maneuver 50lbs throughout the store and backroom.
Benefits:
- Teammate Discount
- Paid Sick Time
- Employee Assistance Program
- 401(k) (subject to additional requirements)
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