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Operational Technology Consultant

2 months ago


San Diego California, United States ServiceNow Full time
Job Overview

The Operational Technology (OT) Consultant is a pivotal role that engages directly with clients, leveraging both technical expertise and business acumen to foster innovative solutions tailored to their needs.

Key Responsibilities
  • Collaborate with sales and solution consulting teams to ensure client success through strategic insights and leadership.
  • Adopt a consultative methodology to identify and align business-driven solutions with client objectives.
  • Initiate and contribute to sales initiatives centered around Operational Technology.
  • Act as a subject matter expert on Operational Technology within the ServiceNow framework.
  • Maintain close collaboration with Product Management and Engineering teams to relay customer feedback and industry trends.
  • Develop and implement programs that empower Solution Consultants to effectively showcase the benefits of Operational Technology.
  • Conduct demonstrations of both standard and customized solutions for potential and existing clients.
  • Oversee the scoping and execution of Proof of Concept/Proof of Value projects with prospective clients.
  • Support marketing initiatives, including user conferences, trade shows, and webinars.
  • Stay informed on competitive landscape and articulate the advantages of ServiceNow solutions.
Qualifications

Possess a comprehensive understanding of the business and technical challenges addressed by the product, including key regulations, business drivers, and evolving market demands.