ServiceNow Security Operations Specialist

4 weeks ago


Chicago, Illinois, United States Infosys Limited Digital Full time

About the Role

Infosys Limited Digital is seeking a highly skilled ServiceNow Security Operations Specialist to join our team. As a key member of our digital transformation team, you will be responsible for setting up the ServiceNow environment, implementing and configuring the application end-to-end based on customer requirements and industry best practices.

Key Responsibilities

  • Setup and configure ServiceNow environment to meet customer requirements
  • Implement and configure ServiceNow Security Operations modules, including IRM, VRM, and TPRM
  • Develop and maintain documentation and artifacts for designed solutions
  • Provide technical support to system owners to propose mitigation and remediation solutions to identified vulnerabilities and security issues
  • Coordinate with IT/Security teams to prioritize and remediate identified vulnerabilities and assign to appropriate teams
  • Develop and maintain data collection configurations for vulnerability and compliance management
  • Ability to leverage the CMDB and 3rd party data to compare and analyze data for gaps/automation opportunities
  • Vulnerability prioritization assistance
  • Workflow design for notifications and integration
  • Data visualization, reporting, analytics, and dashboarding
  • Integrate ServiceNow with 3rd party applications such as WIZ, and other security products utilizing vendor provided plugins, APIs, or other integration capabilities

Requirements

  • Bachelor's degree or foreign equivalent required from an accredited institution
  • At least 4 years of Information Technology experience
  • At least 3 years of ServiceNow Security Operations experience
  • Hands-on experience on ServiceNow technical configuration & scripting experience required, including fluency in JavaScript, HTML, and libraries/frameworks such as AngularJS and Bootstrap
  • Fluency in third-party integrations using web services, JDBC, and file-based parsers
  • Collect, aggregate, synthesize, analyze, and report on data from multiple sources and formats (experience with reporting and performance analytics highly desired)
  • Experience in working with multi-vendor development environment
  • U.S. citizens and those authorized to work in the U.S. are encouraged to apply

Preferred Qualifications

  • Good understanding of ServiceNow architecture
  • Experience and desire to work in a management consulting environment that requires some travel
  • Certified ServiceNow Implementation Specialist and CSA
  • Planning and coordination skills
  • Experience and desire to work in a global delivery environment
  • Good communication and analytical skills with the ability to describe technical solutions in terms of the business


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