Customer Service Representative

1 week ago


Calabasas, California, United States California Locations Full time
Job Summary

At California Locations, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, educating customers on our drinks menu, and making recommendations based on their preferences.

Key Responsibilities:

  • Greets customers warmly and provides a positive first impression
  • Offers drink menus and answers questions regarding ingredients
  • Takes orders accurately and efficiently
  • Prepares beverages according to recipes
  • Serves beverages and prepared food, pastries, and muffins
  • Processes payments and maintains a clean and organized workspace
  • Communicates customer feedback to management and recommends new menu items

Requirements:

  • High school diploma or equivalent
  • Previous experience in customer-facing roles, such as barista or waiter/waitress
  • Hands-on experience with brewing equipment
  • Knowledge of sanitation regulations and basic math skills
  • Excellent communication and interpersonal skills
  • Ability to work varied shifts, including weekends and holidays


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