Customer Service Representative

1 week ago

Carlsbad, New Mexico, United States Advanced Air , LLC Full time
About the Role

The Customer Service Agent position at Advanced Air, LLC is a part-time opportunity based in Carlsbad, NM. As a key member of our team, you will be responsible for providing exceptional customer service to all Advanced Air passengers and potential passengers/guests.

Key Responsibilities
  • Provide outstanding service to all AA customers and guests in a friendly, courteous, and professional manner
  • Answer calls to provide information, resolve problems or complaints, and assist as needed
  • Handle all aspects of reservations, ticketing, check-in, seat assignment, passenger boarding, and baggage service
  • May handle cash, checks, credit cards, and travel vouchers as forms of payments for tickets
  • Communicate with customers when a flight has been delayed or canceled and work to re-accommodate them according to company policy
  • Provide current and accurate fare, schedule, gate, flight arrival, and departure information, as well as answer general inquiries both in-person and over the telephone
  • Provide check-in assistance, ticketing changes, re-booking of itineraries, and special service requests for passengers
  • Board/deplane flights and escort passengers to and from aircraft in a timely and efficient manner; Ground servicing equipment duties as needed
  • Oversee passenger unloading of firearms in accordance with training, policy, and TSA, and assist passengers as needed
  • Ensure aircraft are prepared for flight, including food and beverage stocking and light cleaning as required
  • Operate Ground Service Equipment as necessary
  • Maintain AA brand standards and consistency in the ground experience
  • Maintain positive customer relations at all times by using good judgment and the ability to multitask
  • Ensure accuracy of passenger manifest via Jet Insight
  • Ensure FAA, TSA, Airline, and Airport regulations are followed at all times
Requirements
  • Must have authorization to work in the U.S.
  • Must have a valid Driver's license and clean driving record
  • 2+ Years of Customer Service Experience
  • Experience with Microsoft Office products including Outlook, Word, and Excel
  • Excellent communication and problem-solving skills
  • Ability to push/pull/lift 50 lbs. for extended periods of time
  • Ability to work efficiently under time constraints
  • High School diploma or GED equivalent
Special Requirements
  • May be required to obtain a Secured Identification Display Area (SIDA) badge for certain airports
  • Will be required to meet all local airport and TSA requirements
  • Must be able to work flexible hours including evenings, weekends, holidays, and overtime as needed
  • Must be able to pass an FAA Drug and Alcohol testing, background checks, and submit to random drug tests when required

  • Customer Service Representative

    6 days ago

    Carlsbad, New Mexico, United States Randstad Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    4 weeks ago

    Carlsbad, New Mexico, United States Pico Propane Full time

    Job SummaryThe Customer Service Representative will interact with customers by proactively addressing inquiries and resolving customer concerns in addition to providing service to customers at the bottle dock station. Our Customer Service Representatives are committed to Service, Efficiency and Safety.Key ResponsibilitiesInteract with customers via...

  • Customer Service Representative

    4 weeks ago

    Carlsbad, New Mexico, United States Pico Propane Full time

    Job SummaryThe Customer Service Representative will interact with customers by proactively addressing inquiries and resolving customer concerns in addition to providing service to customers at the bottle dock station. Our Customer Service Representatives are committed to Service, Efficiency and Safety.Key ResponsibilitiesInteract with customers via...

  • Customer Service Representative

    4 weeks ago

    Carlsbad, New Mexico, United States Staff My Agency Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences?As a Customer Service Representative at Staff My Agency, you will play a vital role in building strong relationships with our customers and driving loyalty through personalized service. Your analytical skills and ability to understand customer needs will...

  • Customer Service Representative

    3 weeks ago

    Carlsbad, New Mexico, United States Pico Propane Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Pico Propane. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional...

  • Customer Service Representative

    3 weeks ago

    Carlsbad, New Mexico, United States Randstad Full time

    Customer Service RepresentativeTransform the science of risk with our client, a leading industry innovator. As a Customer Service Representative, you will provide exceptional support to customers over the phone and through click-to-chat, focusing on billing inquiries and issues. This role offers a unique opportunity for career growth and development in a...

  • Customer Service Representative

    2 weeks ago

    Carlsbad, New Mexico, United States OCTANE Full time

    {"h1": "Customer Service Representative", "p": "At OCTANE, we're looking for a motivated and passionate Customer Service Representative to join our remote team. As a key member of our team, you'll play a crucial role in shaping the financial futures of families by creating personalized benefits solutions. In this role, you'll have the opportunity to connect...

  • Customer Service Representative

    3 weeks ago

    Carlsbad, New Mexico, United States Pioneer Bank Full time

    Job OverviewPioneer Bank is seeking a highly skilled Customer Service Representative to join our team in Carlsbad, NM. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing transactions, and promoting our range of products and services.Key Responsibilities:Provide prompt, efficient, and accurate...

  • Customer Service Representative

    4 weeks ago

    Carlsbad, New Mexico, United States Advanced Air , LLC Full time

    About the RoleThe Customer Service Agent position will be based in Carlsbad, NM. The incumbent of this role is responsible for providing excellent customer service by handling information inquiries, reservations, ticketing, passenger check-in, baggage check-in, and problem resolution for all Advanced Air (AA) passengers and potential passengers/guests.Key...

  • Customer Service Representative

    4 weeks ago

    Carlsbad, New Mexico, United States Walmart Full time

    Job OverviewAs a Front End Service Team Associate at Walmart, you will play a vital role in ensuring a positive customer experience. Your primary responsibilities will include:Providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.Processing returns, refunds, and financial...

  • Sales and Service Representative

    4 weeks ago

    Carlsbad, New Mexico, United States Championx Full time

    About the RoleChampionX is seeking a highly skilled Sales and Service Representative to join our team. As a Sales and Service Representative, you will be responsible for promoting and marketing our products and services to production companies in the oil and gas industry.Key ResponsibilitiesPromote and market our products and services to production companies...

  • Sales and Service Representative

    4 weeks ago

    Carlsbad, New Mexico, United States ChampionX Full time

    About the RoleChampionX is seeking a highly skilled Sales and Service Representative to join our team in Carlsbad, NM. As a Sales and Service Representative, you will be responsible for promoting and marketing our products and services to production companies in the oil and gas industry.Key ResponsibilitiesPromote and market our products and services to...

  • Sales and Service Representative

    3 weeks ago

    Carlsbad, New Mexico, United States ChampionX Full time

    About the RoleChampionX is seeking a highly skilled Sales and Service Representative to join our team. As a Sales and Service Representative, you will be responsible for promoting and marketing our products and services to production companies in the oil and gas industry.Key ResponsibilitiesPromote and market our products and services to production companies...

  • Sales Representative

    4 weeks ago

    Carlsbad, New Mexico, United States Optimal Wireless Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Representative to join our team at Optimal Wireless. As a Sales Representative, you will be responsible for providing exceptional customer service and meeting sales quotas for our business.Key ResponsibilitiesSell wireless phones, service plans, and accessories to customers in a...

  • Sales Representative

    2 weeks ago

    Carlsbad, New Mexico, United States TDS Telecom Full time

    Job Title: Direct Sales RepresentativeAt TDS Telecom, we are seeking a highly motivated and results-driven Direct Sales Representative to join our team. As a Direct Sales Representative, you will be responsible for selling our products and services to customers in your assigned territory.Key Responsibilities:Conduct in-person sales calls to educate customers...

  • Sales Representative for Oil

    1 month ago

    Carlsbad, New Mexico, United States Graco Fishing & Rental Tools Inc Full time

    Job OverviewPosition SummaryThe Field Sales Specialist plays a crucial role in promoting and selling Graco's offerings to oil and gas operators at various locations including well sites, rig sites, and field offices. This position serves as the key representative of Graco, ensuring that the company is perceived positively by clients through strong...

  • Sales Representative

    2 weeks ago

    Carlsbad, New Mexico, United States Optimal Wireless Full time

    Job Title: Sales RepresentativeWe are seeking a highly motivated and customer-focused Sales Representative to join our team at Optimal Wireless. As a Sales Representative, you will be responsible for providing exceptional customer service and meeting sales quotas for our business.Key Responsibilities:Sell wireless phones, service plans, and accessories in a...

  • Sales Representative

    2 weeks ago

    Carlsbad, New Mexico, United States TDS Telecom Full time

    Job Title: Direct Sales RepresentativeAt TDS Telecom, our Sales teams are the face of our company, interacting with customers daily to educate them on our products and services. If you enjoy an entrepreneurial approach to sales, building relationships, and having flexibility in your schedule, this role might be right for you!Job Summary:As a Direct Sales...

  • Route Sales Representative

    2 weeks ago

    Carlsbad, New Mexico, United States FRITO LAY Full time

    Job Title: Route Sales RepresentativeAt Frito-Lay, we are seeking a highly motivated and detail-oriented Route Sales Representative to join our team. As a Route Sales Representative, you will be responsible for delivering, selling, and merchandising our complete line of products to local stores, including gas stations, dollar stores, and large grocery...

  • Sales Representative

    2 weeks ago

    Carlsbad, New Mexico, United States TDS Telecom Full time

    Job Title: Direct Sales RepresentativeAt TDS Telecom, our Sales teams are the face of our company, interacting with customers daily to educate them on our products and services. If you enjoy an entrepreneurial approach to sales, building relationships, and having flexibility in your schedule, this role might be right for you!Key Responsibilities:Canvass...