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Facilities Manager, E. Boston
2 months ago
The YMCA of Greater Boston is seeking a skilled Building Supervisor to oversee events and operations at our East Boston location. As a key member of our team, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional service to our members and guests.
Key Responsibilities- Supervise events and activities at the East Boston YMCA, ensuring a safe and enjoyable experience for all participants.
- Oversee the maintenance and upkeep of the building and grounds, including scheduling repairs and maintenance as needed.
- Provide exceptional customer service to members, guests, and staff, responding to inquiries and resolving issues in a timely and professional manner.
- Collaborate with the Program Director/CEO to develop and implement strategies for improving facility operations and member satisfaction.
- Ensure compliance with all YMCA safety and member service standards, maintaining a safe and healthy environment for all.
- Previous supervisory or customer service experience, preferably in a fast-paced environment.
- Ability to work independently with minimal supervision, making sound decisions and taking initiative as needed.
- Excellent communication and interpersonal skills, with the ability to relate effectively to diverse groups of people.
- Ability to stay calm and composed in stressful situations, maintaining a positive attitude and providing exceptional service.
- CPR, First Aid, and AED certification (obtained after hire).
