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Program Manager

2 months ago

Seattle, Washington, United States Amazon Full time
About the Role

We are seeking a highly skilled Technical Program Manager to join our Trust CX Innovations team at Amazon. As a Technical Program Manager, you will be responsible for driving solutions that require technology, process, and operations to drive customer trust in world-class AI-driven products.

Key Responsibilities
  • Drive deep into technical systems, understanding them well and staying connected to the details;
  • Deliver results despite working in an ambiguous environment;
  • Develop a strong bias for action and handle multiple priorities simultaneously;
  • Define strategy and build and execute road maps for the programs you own;
  • Oversee overall coordination, quality, and productivity, and serve as the primary point of contact for worldwide stakeholders of programs that you run;
  • Internalize Amazon's Leadership Principles and live them into everyday practices to guide your programs to success.
A Day in the Life
  • Dive deep with customers to identify and understand their pain points;
  • Think big to build durable products that anticipate future pain points;
  • Use technical judgment and understanding to test assumptions;
  • Track deliverables, keep stakeholders informed, and escalate when necessary;
  • Evaluate and improve products throughout their life cycles, including business, technical, legal, and marketing aspects;
  • Help others grow professionally.
Requirements
  • 5+ years of technical product or program management experience;
  • 5+ years of technical program management working directly with software engineering teams experience;
  • 3+ years of software development experience;
  • Experience managing programs across cross-functional teams, building processes, and coordinating release schedules;
  • Preferred Qualifications: 5+ years of project management disciplines, including scope, schedule, budget, quality, along with risk and critical path management experience.
About Amazon

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors, including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.