Amazon Cloud Reliability Manager

6 days ago


Columbia, Maryland, United States Amazon Development Center U.S., Inc. Full time
About the Role

We are seeking a highly skilled Cloud Reliability Manager to join our team at Amazon Development Center U.S., Inc. This is a unique opportunity to lead our Region Reliability Engineering team in Columbia, MD and drive operational excellence across AWS.

Key Responsibilities
  • Own the continual improvement of operations at AWS, identifying and resolving operational pain points and driving actions to resolve them.
  • Hire and develop top talent, leveraging technical expertise to identify outcomes, design project plans, and drive the right actions to build technical acumen on the team.
  • Collaborate with world-class leaders to meet world-class challenges, driving operational excellence and innovation across the organization.
  • Work across Region Reliability to root cause operational challenges and drive root cause analyses, influencing local development to improve operational performance.
  • Report on the health of services at an executive level, meeting with internal and external customers to develop relationships and clarify requirements and schedules.
About the Team

Region Reliability is a new organization reinventing the way AWS operates services on isolated networks. As a technical leader on the team, you will be responsible for operational excellence initiatives to remove manual actions, create and onboard services to automation, and work with AWS teams to streamline activities.

Requirements
  • Associate's degree or equivalent experience
  • 7+ years of relevant hands-on systems engineering and administrative experience in networking, storage systems, operating systems
  • 3+ years of experience as the systems engineering and operations leader for an Internet service or leading edge IT organization operating in a 24x7 environment
  • Current, active US Government Security Clearance of Top Secret or above
Preferred Qualifications
  • Demonstrated success building and leading teams
  • Strong systems engineering fundamentals (networking, storage, operating systems)
  • Development experience with a high-level language like Python, Ruby, or Java


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