Ambulatory Reception Coordinator
2 days ago
Regions Hospital is seeking a highly skilled Ambulatory Reception Scheduler Coordinator to join our team. In this role, you will be responsible for creating a welcoming environment for patients, visitors, and staff by providing exceptional customer service. Your duties will include patient check-in, registration/insurance verification, appointment scheduling, and acting as a patient advocate. You will also assist in supporting the Scheduling Coordinators by receiving incoming calls and scheduling rehabilitation for all outpatient sites as needed. This is a great opportunity to work in a dynamic and fast-paced environment with a team of dedicated professionals.
Key Responsibilities
Perform patient check-in, registration, and insurance verification
Schedule appointments and manage wait times
Provide exceptional customer service to patients, visitors, and staff
Act as a patient advocate and resolve issues in a timely manner
Assist Scheduling Coordinators with incoming calls and scheduling rehabilitation
Requirements
Minimum 1 year of previous clerical and/or customer service experience
High School Diploma or equivalent
Strong communication and interpersonal skills
Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits
Regions Hospital offers a competitive benefits package, including medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect on the first day of employment. We also offer an on-site employee fitness center, physical therapy clinic, and employee clinic to support the well-being of our staff.
About Us
At Regions Hospital, we believe in the power of good and strive to create a welcoming environment for all patients, visitors, and staff. We are committed to providing high-quality care and services to our community. If you are a motivated and customer-focused individual who is passionate about delivering exceptional care, we encourage you to apply for this exciting opportunity.
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