Front Desk Team Member Overnight

3 days ago


Garden City, New York, United States GC Lodging LLC Full time
Job Description

We are looking for a skilled Front Desk Agent to join our team at GC Lodging LLC. As an Overnight Front Desk Agent, you will be the primary point of contact for our guests, responsible for delivering exceptional customer service and managing all aspects of their stay.

Key Responsibilities
  1. Register guests, collect necessary information, and verify credit card details.
  2. Manage online and phone reservations, inform customers about payment methods, and respond to complaints in a timely manner.
  3. Liaise with housekeeping staff to ensure rooms are clean and tidy.
Requirements and Qualifications
  • Previous work experience as a Hotel Front Desk Agent, Receptionist, or similar role.
  • Knowledge of hotel reservations software, such as SynXis.
  • Excellent communication, problem-solving, and multi-tasking skills.
Compensation

The hourly rate for this position is $19.00, based on industry standards and market conditions.



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