Front Desk Team Member
3 weeks ago
About the Role
GC Lodging LLC is seeking a skilled and customer-focused Overnight Front Desk Agent to join our team. As a key member of our front desk staff, you will be responsible for delivering exceptional guest service and ensuring that every stay with us is memorable. Responsibilities:- Manage online and phone reservations, verifying customer details and payment information.
- Welcome guests upon arrival, assigning rooms and providing information about hotel amenities.
- Liaise with housekeeping staff to ensure rooms are clean and tidy.
- Upsell additional facilities and services when appropriate.
- Maintain accurate records of bookings and payments.
About You
We're looking for an experienced Hotel Front Desk Agent or Receptionist with excellent communication and organizational skills. You should have experience with hotel reservations software and a proven track record in providing top-notch customer service. In return, we offer a competitive salary range of $19.00 per hour and opportunities to grow within our company. If you're passionate about delivering outstanding guest experiences, we'd love to hear from you-
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