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Customer Service Representative

2 months ago

Rochester, New York, United States Wegmans Full time

Job Summary:

We are seeking a highly skilled Server Assistant to join our team at Next Door Restaurant by Wegmans. As a Server Assistant, you will play a critical role in delivering exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities:

  • Provide exceptional customer service: Create a positive and energetic atmosphere at every table, ensuring that our guests feel valued and appreciated.
  • Serve guests with a smile: Maintain tables, place orders, and collect payments in a courteous, attentive, and efficient manner.
  • Build rapport with guests: Develop strong relationships with our customers, understanding their needs and preferences to provide personalized service.

What We Offer:

  • Competitive pay: Earn a competitive hourly rate, plus a tip allowance to ensure you are fairly compensated for your hard work.
  • Opportunities for advancement: As a Server Assistant, you will have the opportunity to develop your skills and advance in your career with Wegmans.
  • Comprehensive benefits: Enjoy a range of benefits, including paid time off, health care coverage, and retirement plan options.

About Wegmans:

At Wegmans, we are committed to providing our employees with a supportive and inclusive work environment. We believe in caring, respect, empowerment, high standards, and making a difference in the community. If you share our values and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.