Hotel Operations Manager

3 days ago


Palm Springs, California, United States Highgate Hotels Full time
Hotel Manager Job Description

Job Summary: We are seeking a highly skilled and experienced Hotel Manager to join our team at Highgate Hotels. As a Hotel Manager, you will be responsible for leading the hotel's operations, ensuring exceptional guest experiences, and driving revenue growth.

Key Responsibilities:

  • Lead and manage the hotel's operations, including front desk, housekeeping, and engineering departments.
  • Develop and implement strategies to increase revenue and improve guest satisfaction.
  • Manage and motivate a team of employees to ensure excellent customer service and high-quality performance.
  • Conduct regular inspections and audits to ensure compliance with Highgate Hotels' standards and regulations.
  • Collaborate with the sales team to identify and pursue new business opportunities.
  • Prepare and present financial reports to senior management, including budget analysis and forecasting.
  • Develop and implement training programs to enhance employee skills and knowledge.
  • Ensure that all hotel operations are conducted in a safe and efficient manner, in compliance with Highgate Hotels' policies and procedures.

Requirements:

  • At least 2 years of progressive experience in a hotel or related field.
  • Bachelor's degree preferred.
  • Excellent communication and leadership skills.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer:

  • A competitive salary range of $90,000-$100,000.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional growth and development.

How to Apply: If you are a motivated and experienced hotel professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



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