Senior Manager, Healthcare Customer Engagement

2 weeks ago


New York, New York, United States K Health Full time

We are seeking a Senior Manager, Healthcare Customer Engagement to join our dynamic team at K Health. As a member of our Marketing department, you will be responsible for owning strategy and execution on CRM automations and campaigns, including creative development and testing across email, SMS, push notifications, and in-app content.

Our ideal candidate will have 4+ years of experience in CRM / lifecycle marketing in fast-paced environments with experience executing in Braze preferred. You will define and execute on audience segmentation strategies to enhance patient experience and creative messaging. Additionally, you will partner closely with Data team to measure effectiveness across tactics and find opportunities to improve efficiency and/or scale.

We offer a competitive salary range of $120,000 - $150,000 per year, based on location and experience. Our benefits package includes 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days. We also offer stock options for every full-time employee and competitive health, dental, and vision insurance options.

We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws.



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