Retail Sales Representative
7 days ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Eastern Mountain Sports. As a Sales Associate, you will be responsible for creating a memorable shopping experience for every customer while striving to achieve daily and weekly sales goals.
Key Responsibilities- Greet each and every customer every time, initiating friendly conversation to determine level of assistance required
- Answer customer inquiries and drive sales through suggestive selling and add-on sales
- Maintain assigned area to store standards, including functional recovery, accurate ad signing, and correct merchandise placement
- Perform various other functions as assigned/requested in assigned area, including price checks, merchandise transfers, customer calls, fitting room returns, etc.
- Adhere to all Company initiatives and achieve established goals for each initiative (e.g., Best of Bob's Reward Program)
- Follow all Company policies, rules, and procedures
- Perform other responsibilities as assigned by the Manager in Charge
- Complete all assigned training
- Process customer purchases accurately and efficiently, including checking for mis-mates and folding and bagging merchandise
- Maintain register area in accordance with store standards
- Adhere to all Company initiatives and achieve established goals for each initiative (e.g., Best of Bob's Reward Program)
- Meet all Company standards
- A varied schedule will require nights, weekends, and holidays, and possibly some overnight shifts for those 18+
- Must have a friendly, outgoing personality and be driven to satisfy customers
- Retail experience in footwear sales preferred, yet not required
- Strong communication skills
- Ability to suggestively sell and be persuasive
- Ability to work well independently as well as part of a team
- Bilingual always a plus
- Minimum age requirement: 16
Eastern Mountain Sports is an equal opportunity employer offering dynamic career opportunities and generous employee discounts. We are committed to providing a positive and inclusive work environment that values diversity and promotes employee growth and development.
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