Insurance Product Manager

4 weeks ago

Jacksonville, Florida, United States Citizens Property Insurance Full time
Job Description: Insurance Product Manager

The Insurance Product Manager is responsible for organizing and analyzing data to develop product recommendations in accordance with the organization's vision, mission, and strategic goals. This role involves mentoring product analysts and product specialists to ensure the development of innovative insurance products that meet the needs of our policyholders.

Key Responsibilities:
  • Facilitate a work environment that fosters and supports ethical decision-making and actions by motivating, promoting, and modeling ethical behavior.
  • Evaluate results, data, market research, internal and external feedback, and other information to identify product changes and other action plans to improve Citizens' financial results and ensure Citizens' products are appropriate to its role in the market.
  • Develop and present appropriate recommendations to department management.
  • Conduct and analyze market research, incorporate other information and reports to Citizens' management and other internal and external stakeholders.
  • Lead cross-functional teams to implement product changes and other plans to support Citizens' strategy.
  • Guide or complete submission and approval of rate, rule, and forms filings.
  • Ensure successful communication of product information and changes to internal and external stakeholders.
  • Provide detailed information required to support and develop communications and training plans.
  • Conduct training sessions and provide ongoing subject matter expertise for internal and external stakeholders.
  • Provide mentoring, coaching, and guidance to Product Analysts and Product Specialists, as needed.
  • Participate in performance review process.
Requirements:
  • Strong working knowledge of insurance coverages and various policy types including ISO-based policies and endorsements.
  • Knowledge of personal/commercial property insurance including matters of coverage, claims, underwriting, valuation assessment, legal climate, and property insurance laws.
  • Ability to complete market and claims analysis, develop conclusions and recommend appropriate strategies.
  • Strong team building and mentoring skills.
  • Ability to effectively prioritize and manage resources, expectations, and deadlines.
  • Analytical and problem-solving skills.
  • Strong interpersonal, collaboration, and presentation skills, as well as the ability to communicate effectively - written and verbally with individuals at all levels of the organization.
  • Proficiency with Microsoft Office products including advanced Excel skills.
  • Well-developed organizational and meeting management skills.
Preferred Qualifications:
  • Familiarity with personal building valuation methods as well as ISO classifications.
  • In-depth knowledge of Florida property insurance market.
  • In-depth experience developing insurance contract language and filing forms.
  • Chartered Property Casualty Underwriter (CPCU) or other insurance designation.
Work Environment:

This role requires occasional travel and frequent stationary position. The selected candidate must live within a commutable distance (approximately 50 miles) to Citizens Jacksonville office location.

Citizens Property Insurance is an equal opportunity employer and offers a competitive compensation and benefits package, including comprehensive medical/dental, Retirement Savings Plan, Vacation and Sick Time, EAP, Tuition Reimbursement, Community Service and much more.

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