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Director of Enrollment Management
2 months ago
We are seeking a highly skilled and experienced Director of Admissions to join our team at Brookline College.
Key Responsibilities:- Leadership and Management: Recruit, train, manage, supervise, and motivate Admissions Representatives and support staff to ensure excellent customer service and student experience.
- Admissions Operations: Ensure that phone calls are evaluated for each Admissions Representative biweekly and interviews are evaluated for each Representative once monthly. Conduct Professional Standards evaluations on a quarterly basis.
- Performance Monitoring: Track, monitor, and report on progress toward start goals, and work closely with the campus management team to ensure adequate resources to meet admissions goals.
- Strategic Planning: Work with the Regional Director of Admissions to periodically assess whether admissions policies and procedures are meeting the goals of the partnership.
- Event Planning: Plan and conduct partner-based events like recruitment events, orientations, and other activities to promote the college and attract new students.
- Communication: Correspond with prospective students, applicants, and others seeking information on admissions standards, and provide guidance throughout the admissions process.
- Team Development: Conduct daily standups and weekly team meetings to build team cohesiveness, review progress toward goals, policies, and procedures, and best practices.
- Leadership Skills: High integrity, solid business acumen, including numerical and analytical ability, and the ability to train and develop subordinates.
- Communication Skills: Superior verbal and written communications skills, and the ability to present in virtual meetings and on-site with student-facing duties.
- Technical Skills: Familiarity with CRM, CampusVue, and proficiency in MS Office.
