Product Specialist Sales
24 hours ago
At DAIKIN COMFORT TECHNOLOGIES DIST INC, we are seeking a highly skilled Product Specialist Sales professional to join our team. As a key member of our sales team, you will be responsible for leading our focus area, ductless, and serving as the individual to manage and coordinate engagement and accomplishment of the division sales objectives with Company Owned Distribution (COD) & Distributor Channel Partners.
Key Responsibilities:
- Coordinate engagement and accomplishment of division sales objectives with COD & Distributor Channel Partners.
- Act as Division Product Champion to assist in developing COD & IND product sales opportunities of his/her focus area as assigned.
- Coordinate resolutions and corrective actions of field product quality issues.
- Conduct or participate in quality reviews with customers at their locations.
- Oversee and direct the production of technical literature, service training materials and service kits in collaboration with respective departments.
- Participate and provide input from a service perspective in product transition schedule meetings, dFMEA (Design failure mode and effect analysis) and other service design reviews.
- Troubleshoot and or assist by phone distributors/branch/dealers in installation, quality, or service-related problems escalated to Management level.
- Travel to field locations to resolve product problems escalated to Management level.
- Oversee and be responsible for meeting division objectives for the specific programs (e.g., VRV Pro) that are part of the specialist's focus area.
- Provide resources and promotional support to fully engage TSMs to sell the focused product (both COD & IND).
- Serve as additional sales & training resource to COD, IND channels. No support of REP channel for this role.
- Perform additional projects/duties to support ongoing business needs.
Requirements:
- Applies practical knowledge of job area typically obtained through advanced education and work experience.
- Encouraged to seek continuous improvements.
- Performs a range of mainly straightforward assignments.
- Works independently with general supervision.
- Problems faced are difficult but not typically complex.
Preferred Qualifications:
- A minimum of 10 years related experience.
- Prior HVAC; commercial and ductless product HVAC industry experience.
Education/Certification:
- Bachelor's degree preferred, will accept industry experience in lieu of degree.
Reports To:
- Business Development Director.
Salary Information: $103,000.00 - $128,750
DAIKIN COMFORT TECHNOLOGIES DIST INC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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