Customer Service Representative

2 days ago


Decatur, Illinois, United States Empire Heating & Air Conditioning Full time

Empire Heating and Air Conditioning is seeking a part-time Customer Service Representative/HVAC Dispatcher to join their office team. This role offers a competitive hourly pay range of $16 to $19, plus bonuses and incentives, with Monday-Friday shifts from noon to 6p. The ideal candidate will have previous customer service experience, proficiency in phone etiquette, and basic knowledge of Microsoft Office. While experience with Acowin or similar digital dispatch systems is beneficial, training is provided. The successful candidate will deliver top-notch customer service, manage office tasks, and ensure smooth operations in a fast-paced office environment. The company offers above-scale pay, exceptional benefits, a supportive work environment, and opportunities for career growth. If you are a reliable, detail-oriented individual who enjoys working in a collaborative environment, consider applying for this opportunity. Please submit a brief 3-minute application to get started. Note that a background check and drug testing will be conducted for all candidates considered for this position prior to any job offer being finalized.



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