Inbound Operations Expert

2 months ago


Lemont, Illinois, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, fuel, and develop talent by creating growth opportunities.

About the Role

As an Inbound Expert, you will be responsible for creating a welcoming experience for guests, observing and understanding their needs, and engaging with them in a genuine way. You will also be responsible for executing a detailed, accurate, and efficient sorting operation, stocking, backstocking, and zoning product on the sales floor, and maintaining sales floor instocks for General Merchandise categories.

Key Responsibilities
  • Create a welcoming experience for guests by authentically greeting them and observing their needs.
  • Engage with guests in a genuine way, asking questions to better understand their specific needs and being knowledgeable about the tools, products, and services available in the total store.
  • Execute a detailed, accurate, and efficient sorting operation, including unloading schedule times, and stock, backstock, and zone product on the sales floor.
  • Maintain sales floor instocks for General Merchandise categories and operate power equipment only if certified.
  • Work with accuracy and attention to detail, manage all defectives, and handle environmentally sensitive items in compliance with applicable laws and regulations.
  • Demonstrate a culture of ethical conduct, safety, and compliance, and work in a safe manner at all times to benefit yourself and others.
Requirements
  • Must be at least 18 years of age or older.
  • Welcoming and helpful attitude toward guests and other team members.
  • Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed.
  • Work both independently and with a team, resolving guest questions quickly on the spot.
  • Attention to detail and follow a multi-step process, capable of working in a fast-paced environment and accomplishing multiple tasks within established timeframes.
What We Offer

We offer competitive benefits, including financial and education benefits, as well as well-being and beyond. We are an equal opportunity employer and welcome applications from diverse candidates. If you have a disability and require assistance in the application process, please visit your nearest Target store or reach out to Guest Services for additional information.


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