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Customer Service Representative

2 months ago

Lemont, Illinois, United States Fifth Third Bank, N.A. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a CSR/Teller in Lemont, IL. As a key member of our financial center, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.

Key Responsibilities
  • Provide personalized service to customers, addressing their financial needs and concerns.
  • Deepen relationships with customers by actively listening, asking questions, and guiding them to relevant financial solutions.
  • Respond promptly to customer inquiries, resolving issues and finding solutions.
  • Maintain confidentiality and adhere to the Bancorp Code of Business Conduct and Ethics.
  • Perform daily office responsibilities, ensuring efficient operation and maintaining accurate balancing records.
  • Stay up-to-date on bank policies, procedures, and product offerings to provide expert guidance to customers.
Requirements
  • High school diploma or equivalent required.
  • Extensive cash handling experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Flexibility in scheduling.
About Us

Fifth Third Bank, National Association is committed to fostering an inclusive and diverse work environment. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.