Insurance Client Support Specialist

2 weeks ago


Saint Joseph, Missouri, United States Adlee Conaway Agency, American Family Insurance Full time
Job Overview

The Adlee Conaway Agency, a part of American Family Insurance, is looking for a dedicated Insurance Customer Service Representative to enhance our client relations. In this position, you will serve as the primary contact for our esteemed clients, providing assistance with policy questions, claims management, and offering insights into additional insurance products available. Your contribution will be essential in ensuring client satisfaction and addressing their insurance requirements with promptness and care.


Position Details

This is a part-time role, requiring 20-25 hours per week across five days.


What We Offer

Competitive hourly wage based on experience.

Consistent evenings off.

Work schedule from Monday to Friday.


Key Responsibilities
  • Client Assistance: Deliver tailored support to clients concerning policy inquiries, claims processing, and account management.
  • Client Interaction: Communicate with clients through various channels to meet their insurance-related needs and resolve concerns.
  • Policy Oversight: Manage client policies, process updates, and maintain accurate records.
  • Problem Solving: Address and resolve client issues or complaints efficiently.
  • Client Education: Inform clients about their insurance options, policy specifics, and available services.
  • Team Engagement: Collaborate with colleagues to ensure effective service delivery and foster a supportive work atmosphere.

Qualifications
  • Experience: Prior experience in a customer service role is advantageous.
  • Communication Skills: Strong verbal and written communication skills to effectively engage with clients.
  • Attention to Detail: Meticulous approach when handling policy modifications and client assistance.
  • Collaborative Spirit: Ability to work well within a team to promote a positive work culture.
  • Insurance Acumen: Basic understanding of insurance policies and processes is beneficial.
  • Professional Conduct: Dependability, punctuality, and a commitment to uphold high service standards.


  • Saint Joseph, Missouri, United States Adlee Conaway Agency, American Family Insurance Full time

    Job OverviewThe Adlee Conaway Agency, a part of American Family Insurance, is looking for an Insurance Customer Service Representative to enhance our customer support team.In this essential role, you will serve as the primary contact for our esteemed clients, providing assistance with their policy questions, managing claims, and guiding them through our...


  • Saint Joseph, Missouri, United States American Family Insurance Full time

    Position OverviewAs a Customer Service Representative, you will play a crucial role in our organization by addressing inquiries related to commercial and agricultural policies. Your primary responsibility will be to assist agents, agency personnel, and customers with their questions and concerns.Key ResponsibilitiesRespond to policy-related inquiries in a...


  • Saint Joseph, Missouri, United States Oswald Crow Full time

    Join Our Dynamic Team at Oswald Crow as an Insurance Client Relations SpecialistWe are seeking a dedicated and skilled professional to enhance our customer service team. Experience in customer support and the insurance sector is highly valued. Candidates should possess or be willing to obtain a Property and Casualty license.Key Qualifications:Exceptional...


  • Saint Joseph, Missouri, United States American Family Insurance Full time

    Position OverviewAs a vital member of the team, the Customer Service Representative plays a crucial role in addressing inquiries related to commercial and agricultural policies.Key ResponsibilitiesRespond to inquiries from agents, agency personnel, and customers during standard business hours.Effectively triage questions and resolve issues related to policy...


  • Saint Joseph, Missouri, United States IDR, Inc. Full time

    IDR, Inc. is in search of a Technical Support Specialist to provide assistance for one of our esteemed clients. This role is ideal for individuals eager to develop their skills within a collaborative and expanding organizational environment.Position Overview for the Technical Support Specialist:Our client seeks a motivated individual who is enthusiastic...


  • Saint Joseph, Missouri, United States IDR, Inc. Full time

    IDR, Inc. is currently seeking a Technical Support Specialist to assist in providing top-notch support for our esteemed clients. This role is ideal for individuals who thrive in a collaborative and dynamic environment.Position Overview for the Technical Support Specialist:We are in search of a motivated individual eager to develop their skills within a large...


  • Saint Joseph, Missouri, United States IDR, Inc. Full time

    IDR, Inc. is in search of a Technical Support Specialist to provide assistance for our esteemed clients. This role is ideal for individuals who are eager to develop their skills within a collaborative and expanding environment.Position Overview for the Technical Support Specialist:We are seeking a motivated individual with a passion for technology and a...


  • Saint Joseph, Missouri, United States IDR, Inc. Full time

    IDR, Inc. is currently seeking a Technical Support Specialist to provide assistance for our esteemed clients. This role is ideal for individuals eager to thrive in a dynamic and collaborative environment.Position Overview for the Technical Support Specialist:We are in search of a motivated professional who is enthusiastic about developing their skills within...


  • Saint Joseph, Missouri, United States IDR, Inc. Full time

    IDR, Inc. is in search of a Technical Support Specialist to support our esteemed clientele. This role is essential for those who wish to thrive in a collaborative and expanding organizational environment.Position Overview for the Technical Support Specialist:We are seeking a motivated individual eager to develop their skills within a large enterprise. The...


  • Saint Joseph, Missouri, United States IDR, Inc. Full time

    IDR, Inc. is in search of a Technical Support Specialist to assist in providing exceptional service to our clients. This role is essential for maintaining the operational efficiency of our client's IT systems.Position Overview for the Technical Support Specialist:The ideal candidate will possess a strong desire to develop their skills within a large...


  • Saint Joseph, Missouri, United States IDR, Inc. Full time

    IDR, Inc. is in search of a Technical Support Specialist to support a prominent client. This role is ideal for individuals eager to thrive in a collaborative and expanding environment.Position Overview for the Technical Support Specialist:The ideal candidate will possess a strong desire to learn and develop within a substantial organization. A bachelor's...


  • Saint Peters, Missouri, United States Allstate - EJC Insurance Experts Inc Full time

    Job OverviewJoin Allstate - EJC Insurance Experts Inc, a prominent insurance agency committed to delivering exceptional service and fostering strong client connections. We pride ourselves on our community involvement and our dedication to making a positive difference through our work.We are seeking an enthusiastic individual to become part of our team as an...


  • Saint Joseph, Missouri, United States Adlee Conaway Agency, American Family Insurance Full time

    Position OverviewJoin the Adlee Conaway Agency, a prominent insurance provider dedicated to excellence in client service. Our agency prioritizes the cultivation of strong relationships and a supportive atmosphere that encourages professional development and success.We are in search of a Licensed Insurance Sales Consultant to enhance our team. In this...


  • Saint Joseph, Missouri, United States Adlee Conaway Agency, American Family Insurance Full time

    Position OverviewJoin the Adlee Conaway Agency, part of American Family Insurance, a prominent player in the insurance sector. Our commitment lies in delivering outstanding service and support to our clientele. We prioritize the establishment of robust relationships and nurturing a positive atmosphere conducive to growth and achievement.We are in search of a...


  • Saint James, Missouri, United States KVC Health Systems Full time

    Job OverviewThe Client Support Specialist plays a crucial role in advocating for clients, ensuring they receive all necessary services and resources as outlined in their individualized treatment plans. This position is essential for coordinating these services effectively.Educational RequirementsEducation: A Bachelor's degree in a behavioral science or a...


  • Saint Joseph, Missouri, United States Adlee Conaway Agency, American Family Insurance Full time

    Position OverviewJoin the Adlee Conaway Agency, a prominent insurance provider affiliated with American Family Insurance. Our mission is to deliver outstanding service and support to our clientele. We prioritize the cultivation of robust relationships and the promotion of a positive atmosphere conducive to professional growth and achievement.We are in search...


  • Saint Peters, Missouri, United States Volt Full time

    Company Overview:Volt is a leading provider of innovative workforce solutions, dedicated to delivering exceptional service and support to our clients.Position Summary:We are currently seeking a Warranty Claims Specialist to join our dynamic team. This is a full-time contract position where you will play a crucial role in ensuring customer satisfaction...


  • Saint Joseph, Missouri, United States IDR Healthcare Full time

    **Job Summary**IDR Healthcare is seeking a highly motivated and customer-focused IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our internal customers across the country.**Key Responsibilities:**Provide technical support and assistance to internal customers via...


  • Saint Joseph, Missouri, United States The Diaz Agency Full time

    Exciting Opportunity: Life Insurance SalesWe are seeking motivated professionals to join our cutting-edge company, The Diaz Agency, and take advantage of the huge growth opportunities available in the life insurance industry.**Key Highlights:**100% Remote PositionCompetitive Commission StructureAs a Life Insurance Sales Agent, you will be assisting clients...


  • Saint Joseph, Missouri, United States Available Positions Full time

    St. Gianna Early Childhood Center is currently in search of a dedicated Childcare Support Specialist to join our early childhood care program, catering to children aged 6 weeks to 5 years. Our program operates from 6:00 am to 6:00 pm, Monday through Friday, throughout the year. Key Responsibilities:Oversee and actively participate in educational activities...