IT Support Specialist
2 months ago
**Job Summary**
IDR Healthcare is seeking a highly motivated and customer-focused IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our internal customers across the country.
**Key Responsibilities:**
- Provide technical support and assistance to internal customers via phone, email, and in-person
- Troubleshoot and resolve technical issues related to hardware, software, and network connectivity
- Install and configure computer systems, printers, and other equipment
- Perform password resets, network troubleshooting, and other technical tasks as needed
- Collaborate with other IT teams to resolve complex technical issues
**Requirements:**
- Bachelor's degree in Computer Science, Information Technology, or related field
- 1-2 years of experience in a helpdesk or technical support role
- Excellent communication and customer service skills
- Proficient in Microsoft Office 365 and other technical tools
- Ability to work in a fast-paced environment and prioritize multiple tasks
**What We Offer:**
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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