Facilities and Maintenance Manager

20 hours ago


Chicago, Illinois, United States HHDC Full time
Job Title: Facilities & Maintenance Manager

The Facilities and Maintenance Manager plays a crucial role in the overall management and supervision of housing rehabilitation and maintenance operations for our extensive, scattered sites housing portfolio. This position involves daily management of simultaneous operations and coordination between property managers, field supervisors, maintenance supervisors, maintenance staff, contractors, subcontractors, and architects in a professional and friendly manner.

Key Responsibilities:
  • Supports the Property Manager in fulfilling assigned duties and provides direct supervision of office administrative functions, customer service vendors, and personnel.
  • Supervises the delegation of work orders, and their assignment and completion.
  • Performs work-order close-out audits by inspecting and monitoring work performed; assists with work order analysis.
  • Assesses in-house systems, workflow, work order analysis, schedules, and staffing capacity, and makes recommendations for improvement as well as develops systems to improve employee and department performances.
  • Prepares and manages all applicable records, such as incident and accident reports for the submission of insurance claims; follows up to completion.
  • Monitors maintenance logs as required by the organization and CHA.
  • Prepares and completes Quarterly and Monthly reports for review.
  • Supervises Fleet Vehicle Maintenance Policy implementation and policies.
  • Monitors response to resident complaints and correspondence.
  • Participates in completing annual staff evaluations.
  • Maintains ongoing education and research to improve procedures for workforce and supplier efficiencies.
  • Assists in the monitoring of physical care/needs of properties.
  • Participates as directed in the Procurement and Vendor Recommendation process.
  • Assists in the scheduling of Safety Meetings and OSHA compliance training.
  • Helps track and monitor all inventories.
Mandatory Job Qualifications:
  • College degree preferred; CMH and ARM recommended designations.
  • Minimum of two years supervisory experience required.
  • Minimum of two years experience of assisted housing experience including work with maintenance.
  • Strong computer and customer service skills.
  • Bilingual in Spanish preferred; strong communication and cultural diversity skills.
  • Highly organized.
  • Strong administrative skills.
  • Vehicle, insurance, and good driving record required.


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